The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Plunge Pools
“I was pleasantly surprised by the hot and cold plunge pools, perfect for unwinding after a long day.” view full review
Delicious Chinese Cuisine
“The hotel's Chinese restaurant on the second floor served incredible meals that we enjoyed every day of our stay.” view full review
Spacious Comfort
“The room was impressively spacious and very clean, providing a comfortable retreat during our vacation.” view full review
Luxurious Bathroom
“The large bathroom featured a great rain shower and plenty of free toiletries, which added a touch of luxury to my stay.” view full review
General
No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Yoga class
Sports trainer
Aerobics
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's pool
Spa & Leisure
Indoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Sauna
Beauty treatment
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
386-1 Jiahe Road,
Xiamen,
China,
Fujian
Map view
386-1 Jiahe Road,
Xiamen,
China,
Fujian
City landmarks
Mall
Xiamen SM City Plaza
670 m
Museum
Xiamen Science and Technology Museum
2.1
km
Park
Jiangtou Park
670 m
Shopping Area
SM Town Plaza
1.7
km
Mall
SM City Xiamen
1.1
km
Shopping Area
Xinhuadu Shopping Plaza
780 m
Xiamen Olympic Museum
1.1
km
Museum
Xiamen Museum
2.4
km
Shopping Area
Paris spring department Store
1.2
km
Library
Xiamen Library
2.3
km
SM City 三期(建设中)
1.4
km
No.17-19 Huarong Road
Xiamen Kuailegu Water Park
2.3
km
Lvling Rd
Huihe Stone Cultural Park
2.4
km
No.95 Tiyu Road
XiaMen GuiHua ZhanLanGuan
1.8
km
Mall
Mingfa Commercial Plaza
1.9
km
TBK Shopping Mall
1.9
km
Shopping Area
Mingfa business Square
2.0
km
Park
Xianyue Park
2.5
km
Rt-Mart
2.2
km
Red Dragon Aquarium
2.3
km
Xianyue Mountain
Guanyin Temple
2.3
km
Cultural Art Center
2.4
km
17 Huarong Rd
Happy Valley Water Park
2.4
km
Caitang Mall
2.5
km
Park
Huli Park
2.6
km
Shopping Area
Pan base Center
2.9
km
Within Huli District
Xianyue Mountain
2.6
km
Zhonglun Park
2.6
km
Park
Xiamen Nanhu Park
3.0
km
Yundang Inner Lake
2.9
km
Nearby
Park
Jiangtou Park
550 m
Restaurants
INDIANO JOHN's SAMRAT
660 m
71-5
Goodharvest
1.0
km
JiaHe Road 399
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
central location
comfortable room
crowded rooms
disappointing dining
7.0/10
Very good
Rooms
7.0
Location
8.0
Service
6.6
Dining
5.2
Guest reviews
7.0/10
based on 5 reviews
4.5/5
based on 764 reviews
8.5
8.5/10 based on 143 reviews
#24 of 1,397 hotels in Xiamen based on Tripadvisor
Lee
United States,
April
2024
7.6/10
My stay at the hotel was a mix of positives and negatives. The rooms were clean and in good condition, but the presence of a cockroach dampened my experience. On the bright side, the service was exceptional, with staff going above and beyond, yet falling slightly short of Sheraton standards. The location was convenient, although the surrounding construction was a downside. The dining was a hit or miss, with some dishes meeting expectations while others fell short. The facilities were satisfactory overall.
Rooms
7.0
The room I stayed in was no different than a regular twin room, but at least it was in good condition.
Service
8.0
The service provided was exceptional, with staff displaying excellent English skills.
Location
8.0
The hotel's central location in Xiamen was convenient with easy access to street food and the metro station, yet the ongoing construction was a drawback.
Dining
7.0
The dining experience varied from meeting Sheraton standards to falling short for Western tastes.
Facilities
7.5
The facilities provided were good but not outstanding.
Hal
United States,
November
2023
5.6/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious and clean, but unfortunately, they had a lingering smoky smell. The location was great, near the metro station and plenty of street food options, but construction noise in the area was a downside.
Rooms
7.0
The room came with a large bathroom, including a separate bathtub and shower, which was spacious and clean, but it was full of a smoky smell.
Service
5.0
The service from housekeeping to higher management was not very pleasant, with staff looking at me as if I just stepped off a UFO.
Location
8.0
The hotel's central location in Xiamen near the metro station and street food options was comfortable, but the ongoing construction in the area was a drawback.
Dining
5.0
The dining experience, particularly in the main restaurant, was not memorable at all, and the standard was quite low for Western guests.
Facilities
6.0
The facilities were decent overall, but improvements could enhance the guest experience.
Robert
United States,
September
2023
6.0/10
My stay at the hotel had its ups and downs. The rooms were spacious, but I was not impressed by the dated decor, especially after spotting a cockroach in the bathroom. On the bright side, the bathroom was large and featured a separate bathtub and shower. The location was convenient, near public transport and lots of street food options, but the surrounding construction was a downside.
Rooms
7.0
The rooms were spacious and came with a large bathroom, but the dated decor was disappointing, especially after encountering a cockroach in the bathroom.
Service
6.0
The staff's service was decent, but it fell short of what I would expect from a Sheraton hotel. The confusion about our breakfast package order was a bit unsettling, given the range of services available.
Location
8.0
The hotel's location in the center of Xiamen was convenient, near public transport and plenty of street food stalls. However, the ongoing construction in the area was a drawback.
Dining
5.0
The dining experience at the hotel was not up to my expectations. The food was of a low standard for Western tastes, and the options were limited.
Facilities
5.0
The facilities at the hotel were lacking, considering the price paid. The overall impression was not up to the standard I would have expected.
Mary
United States,
July
2023
7.6/10
The hotel is centrally located in Xiamen, close to a metro station and an array of street food options. The rooms were a bit crowded and not impressive; however, they were quiet and comfortable. We had the unexpected company of a cockroach in the bathroom, but housekeeping promptly took care of it. Having a full fridge was convenient, but the room size was standard.
Rooms
7.0
The rooms were a bit crowded, and we encountered a cockroach in the bathroom. Despite this, they were quiet and comfortable as expected, and having a full fridge was a plus.
Service
9.0
The service was excellent, and the staff, though probably facing challenges in training, were very helpful and accommodating. Room service, car hire, and other amenities added value to our stay.
Location
8.0
The hotel's central location in Xiamen near street food options and a metro station was convenient. It was a bit challenging to find passionate hospitality staff, though the area was quiet and accessible to various attractions.
Dining
6.0
The dining experience was of a low standard for Westerners; however, the buffet offered a variety of both Western and Asian food options. The pricing was reasonable for the selection provided.
Facilities
8.0
The hotel facilities were sizable and comfortable, offering essential services such as laundry, dry cleaning, and airport shuttle options. Despite some shortcomings, the overall experience was satisfactory.
Steve
United States,
June
2023
6.8/10
My stay at the hotel had its ups and downs. The rooms were quite crowded, and I was not impressed, especially after spotting a cockroach in the bathroom. However, the room itself was surprisingly large and comfortable, in better condition than a regular twin room.
Rooms
7.0
The room was large and comfortable but crowded, and unfortunately, there was a cockroach incident in the bathroom.
Service
6.0
The service was a good starting point but fell short of Sheraton standards. One staff member stood out for their excellent English, but overall, it felt like more training is needed to find passionate hospitality staff. Waiting 45 minutes was too long for certain services.
Location
8.0
The hotel is centrally located in Xiamen, near the metro station and surrounded by plenty of street food vendors. Despite being central, it was quiet, and it was a good 10-15 minute taxi ride to the main attractions.
Dining
6.0
The dining experience was a mix. While there was a good variety and options available, the quality in the main restaurant was quite low for Western standards.
Facilities
7.0
The facilities were decent, but there is room for improvement.